owner of laura buick gmc
Automatic 557 Continuous 2 Manual 6. 903 N Bluff Rd, Collinsville, IL 62234 Customer service online and in person were amazing and very friendly. Located on North Bluff Road, the dealership recently underwent a 23,000-square-foot expansion. 10 followers 4 connections. I also purchased an extended warranty on the wheels and tires. Retail Hiring Event 3/15 10-2pm Irvine All Retail Positions! Jack Anderson Jr., who co-owns the dealership with his wife and dealership founder Laura, said having an aggressive amount of stock for customers to pick and choose from has also been key. (And who knows how many more.). *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Transmission. It is very atypical for a wheel as pictured in the images shared with us to have any type of cosmetic issue caused by a material defect. When Glen isn't managing our shop he . In 2020 I already had paint peeling, not chipping, off of my bumper. But the elder Anderson said the main reason the dealership has done well has nothing to do with the new things going on. As for the paint peeling, all paint and interior protection plans are going to protect against elements like acid rain, hard water, bird droppings, etc. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Laura Buick GMC is a family owned and operated business with a strong commitment to customer satisfaction. Upon initial inspection it was discovered that your vehicle was lacking fluids and coolant. It is now back with Laura Buick. Buy I guess I'll call again to wait on hold again and say to call me back and I bet I won't hear back again when they promise to call back. Roger . I have purchased two from Laura Buick and referred family and friends there. Come see why we are the #1 Volume Buick GMC. Good dealer to work with. Come see why we are the #1 Volume Buick GMC Dealer In The Nation! Bucknor for rejecting handshake: Zero class, Man shot and killed after fight in downtown St. Louis, Fate of St. Louis Fox Theatre still undecided, Liberty High student killed in St. Charles shooting could heal you with a smile, Brothers who did everything together, fashionista among victims in fatal St. Louis crash, St. Louis prosecutors staff down by nearly half as caseloads jump. Both should provide you with peace of mind that your vehicle is in sound operating condition. His father will be here. Sign up for our newsletter to keep reading. Jack and Laura's two other children also work at the dealership; Steve is the vehicle manager and college student Olivia handles the dealership's social media efforts. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan Chevrolet Owner Benefits Owning a Chevrolet vehicle has its perks. Waiting for response from **** or *****. ************. Im baffled., Suspect charged in fatal shooting in downtown St. Louis, Former Sweetie Pies TV star Tim Norman gets two life sentences in nephews death, Cardinals manager Oliver Marmol slams ump C.B. General Manager at Laura Buick-GMC, Inc. Collinsville, IL. Please let me know if you have a specific concern on one of the repairs and we are happy to sit together and walk you through the exact findings along with the repairs performed so you can better understand the work performed. All vehicles are listed on our site until they are physically sold, however, we do not take multiple deposits on vehicles while waiting for a car or truck to ship from General Motors to our dealership nor from the time they arrive at our dealership until the time a customer takes physical possession and completes a sale. We took it in and they kept it about another month and a half. Attracting new construction and providing resources to long-time local businesses are on the agendas for Collinsville and Edwardsville for 2013. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You can unsubscribe from these emails at any time. We have a wide-ranging selection of new Chevy Cruze sedans and Silverado trucks for you to buy. Please contact me at your convenience and we can help resolve your concerns. I was able to review your policy, and what you purchased covers far more than just your wheels and tires. 903 N Bluff Rd, Collinsville, IL 62234 United States, 'Facebook Reviews' are now 'Facebook Recommendations', How to respond to bad reviews and repair your online reputation. Chrome wheels are excluded from the cosmetic coverage but do have the other protections for road hazard. Part of the front lot at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. You do benefit from the road hazard portion of the tire and wheel protection, along with the 3 other components of the warranty you purchased. Uses inter-personal skills and enthusiasm to engage effectively with stakeholders from across a number of sectors and services to ultimately improve health and wellbeing. Customers can feel that when you walk in. BBB Business Profiles generally cover a three-year reporting period. And followed up with everything I called about. ******* *******Laura Buick GMC. Great team at Laura Buick GMC. Please let me know how we can further assist. Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership! Or, you can lease a new Buick Verano . We're your number one new car dealership in the Greater St. Louis, MO area. We combine family values, integr Thank you for brining your concern to our attention. See details. Very helpful and friendly. Get more reviews from your customers with Birdeye. Only 577.00 covered by extended warranty. Dont see how this is normal when is impossible to avoid the salt in the winter months in Missouri. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. Quality Buick GMC Cadillac - 165 listings. www.laurabuickgmc.com Laura Buick-GMC is a family owned and operated automotive business with a strong commitment to customer satisfaction. They can feel the good vibes, see people hustling and running around. . Sign in to save Retail Makeup Artist, Laura Mercier at Orveon Global. We pick the car up and after a week the light came on and the dash bored went crazy light going off and on and the car cutting off. However, once a sale is completed our vehicles are removed from our website in real time. 10/31/22 I picked up my vehicle I was charged $2715 for repairs that were either partially done or not done at I was also charged for a water pump that was never replaced. As a result of your most recent repair being cosmetic coverage on chrome wheels, an excluded condition and component, the warranty company denied this claim. Despite the AutoCheck clearly displaying that this vehicle was in an accident requiring a tow it still has an AutoCheck Score of 94; well above the typical score for comparable vehicles. Two years later I take the truck into my local GMC dealer for warranty request due to the clear coat coming off the rims. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. This gives us more validity, said Sales Manager Jack Anderson III, who is the son of owners Laura and Jack Anderson Jr. When we tell people we're a top dealer in the country, people feel at ease.. However, good things on the horizon! Very willing to work with you and help you find the right vehicle. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. and it was probably the best experience I think I could have had. I was given the information to get a prorated refunded I feel I should be given a full refund based on misleading information given at the time of the purchase. While we as a dealership cannot control what General Motors will warranty in conjunction with a recall, I do understand your frustration and concerns. View Laura Bogard's profile on LinkedIn, the world's largest professional community. Glen Carbon residents Susan and Stephen Hagopian are repeat customers who stopped by last week to look at the 2013 Buick Arcadia to potentially replace their old model. Plus Im ashamed to face the people that Ive referred to your dealership that also purchased vehicles and pray they dont get a recall or need any kind of repair work Laura Buicks incompetent team does. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. Brian Hockett . Service Manager. . Dan Parker SALES AT BOMMARITO AUTOMOTIVE GROUP St Charles, MO. I canceled a wheel protection warranty on 11-23-2021. One Owner. Laura Buick GMC insights Based on 10 survey responses What people like Fair pay for job Ability to meet personal goals Areas for improvement Sense of belonging Time and location flexibility Trust in colleagues Overworked and Underpaid RECEPTIONIST (Former Employee) - Collinsville, IL - October 26, 2021 The title says it all. The dealership would not honor the peeling paint repairs and classified it as road debris damage. Search more new GMC vehicles for sale here at Laura Buick GMC. I'm terribly sorry to hear of your frustration with National inventory shortages of vehicles and our inability to take a deposit from you on one of our vehicles. Get email updates for new Makeup Artist jobs in Harrow, England, United Kingdom. Service Manager. General Motors may cover the paint peeling depending on what is causing the paint to peel in the first place. So idk if they didn't comprehend the what I was saying? After a week the check in light came back on. The end of Oct. we took our Buick Regal to Laura Buick dealership because our check engine light was on. He said many of his 50 employees have two and three decades of service with the company and several customers are now third-generation car-buyers from the dealership. This was all explained to you by our service advisor, ***** ***, prior to work being performed. stated that I needed to be approved through Laura Location/ Store: Harrods, Knightsbridge Your vehicle also underwent our safety inspection prior to sale and if you registered in MO you would have also passed a state inspection. Harry was very helpful. Those items included replacing engine mounts, transfer case switch, driver seat bezel, water pump thermostat, tires, alignment, and a radiator. I will make sure to share my experience and dissatisfaction from Laura Buick/GMC with any and everyone possible in the future. I got extended coverage for my 15 highcountry duramax through the dealership. The manufacturer should be responsible to replace the dash on the vehicles since they used inferior material and didnt do the recall for 6 years or so which allowed the dash in my truck to deteriorate to the point it was already getting brittle and cracking. Its been two weeks. Along with the truck I purchased a. My mistake. I have been informed that the warranty they sell through GM Financial runs concurrent with the vehicles factory warranty. Now that I have an issue, I have reached out to the dealership for a copy of the warranty benefits and contract. The manufacture is well aware that the inferior model car plastic that the dash is made of on a $55,000 truck is not made to last over 3 years or any future maintenance without breaking or cracking and no plan other than change the airbag and leave the dash in pieces and not be responsible. Dominate search results. View All Lifted Trucks Loaner 2022 GMC Sierra 1500 Crew Cab Short Box 4-Wheel Drive SLT Sale Price $58,396 Total Savings Up To $8,191 ***** also provided you with a discount of $318 to help offset some of the charges. However, your policy clearly states that excluded items from coverage are environmental damage caused by rust or corrosion, chemical damage, damage to chrome plated wheels, and failure resulting from wear and tear. This is great. I was told by **** ******* to follow the instructions on Laura Buicks GMC website to cancel the warranty and get a partial refund. He said the family environment is a nice change from other dealerships. Other then that my sales guy was great when I bought the truck. Laura has 9 jobs listed on their profile. Regarding airbag recall work invoice ********* ******- The service department destroyed the dash in my truck and pretty much said have a nice day, were not responsible for any damage to the dash during airbag recall work. We can also see what type of coverage and/or goodwill we may be able to secure on your torque converter. So I called and the salesman told me the trucks werent available they were presold waiting on a chip to come in. Love the truck! The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. To clarify, your wheels would be covered under the road hazard portion of the warranty (bent from a pothole as just one example). They put a pin hole in my radiator that they refused to fix now my vehicle has to be towed home after paying for these repairs.