tradesy return policy for sellers

Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. We also ensure all reviews are published without moderation. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. I do not shop with tradesy any longer. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. The sellers used to be able to keep their earnings. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. Its UNREAL!! Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! Once done, the Tradesy app will show you the listing process. Tradesy allows you to list as many items for sale on the site without any additional fees. This feature will help you find the best time to place your item on sale on the site. Hi Sandra, We hate that you had a bad experience. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). I am currently in the process of trying to remove my funds from Tradesy, since they are closing. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Can You Pay Off a credit card with another Credit card? HERE is the main reason why I will never use Tradesy again (and you shouldnt either). I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Excellent site! The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. Next is shipping the sold item. When I found it in a smaller more fitting size and black, I've kept my eye on it. Every item that is returned is examined by a group of skilled authentifiers. I ordered a size 18 in gray, received a small in taupe. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. Sellers can quickly re-list them on the platform and sell them to other buyers. The Nice BB is beautiful. They take your money and don't give it to you. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Heres a Review on Tradesy. To us, your feedback is everything, wed love to hear from you. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. If you have any other questions or concerns please dont hesitate to reach out. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Isa. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Well the messed up big time with my bag, see it was authenticated by a very reputable company. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. They have stolen money that is mine. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. Tradesy ranks 1st among Used Clothing sites. i never got 1 phone call in 2 weeks. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. The time money gets to your account is too long, and the safe transfer fee is too much. We hope this sheds light on our authentication process. That is, if the purchased item does not meet the criteria, buyers can receive store credit. getting nervous about this. The last suggestion that was made to me was: And is clean and gently used. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. Every thing I have bought from this site is FAKE! Don't ever do business with Tradesy ever! OneShop knows how challenging it is to resell online. It offers free shipping for all products except wedding gifts. Yep. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Many online sales platforms have problems attracting customers to their sites. Payment works a bit faster on Vestiaire Collective. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. I will never use nor would I ever recommend selling on this site. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. tradesy return policy for sellers. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. Then, you will use your own packing materials to ship your item out. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Consider holiday gift experiences. Tradesy has zero tolerance for designer replicas or counterfeited listings. Putting your item up for sale on Tradesy is quick and easy. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. Why on earth would I seel a MOLDY bag to anyone??? Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. Got a good deal on something I had been looking for. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. Uncategorized ; June 21, 2022 tradesy return policy for sellers . From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. The buyer has your merchandise and Tradesy has your funds. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Replies to negative reviews in < 24 hours. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! So I'm praying I can find one thing that j actually like that is not fraudulent! Youll know this by seeing the marked-down percentage according to the details you provided. Find out how we combat fake reviews. Affirm, allows me to get great items and look like a million bucks on layaway status and sometimes we need that Plan. Last updated Feb. 14, 2023 by Peter Jakes. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. All while saving up to 90% off retail. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Please dont sell high end items in Tradesy most likely get back a fake or used item. This company is a rip off. that I bought because they are all FAKE . thanks. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Everything went to expectation. Very pleased first-time Tradesy user. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. All while saving up to 90% off retail. Learned my lesson. - just as described by the seller. Otherwise, you can simply register via their official website whichever method is convenient for you. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Keep in mind that: For more info on listing guidelines see here. The platform charges $7.50 for every sold item that is less than $50. Poshmark inspect item sold over 500 dollars before sending to the seller. Tradesy Restricted Items: Keep These Off Your List. The high costs and slow pay earned Tradesy a substandard Husl$score. Just emailed seller for options. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Once your listing is live, youll be notified immediately via email. We're so sorry to hear about the trouble regarding our commission rate! The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. To do so will have you waiting up to a month for Tradesy to release your funds. It offers a service that enables you to pay for products in installments. I took a chance and when I received my purchase it was perfect! Maybe I don't know how to use the system most effectively. Im not the only one who has submitted complaints. Dont use this company. And when an interested buyer agrees on the price, youll need to ship it to the buyer. That said, Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. I will write to BBB and I hope people will do the same. never again. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Thank you vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Past experience, selection of merchandise and pricing. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. I sent them back for authentication and supposedly the authentication process by Tradesy was done. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property.

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