princess cruises cancellation policy 2022

For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Let's face it, canceling for something like COVID is always a gamble. Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. To apply more or if you prefer not to use your FCC, please call our Contact Center. What is a Future Cruise Credit (FCC)? As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. I got back around 90% of the cruise with a refund to my credit card. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. You can find out details of your compensation by clicking the link that matches your sail date below. 01. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? You may also receive a refund for part of your cruise fare depending on the length of your itinerary and how far in advance of your departure date that you cancel. Fortunately that was was rebooked but where's my air?? Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. Standard cancellation policies are found in the passage contract.A full list of cruises cancelled by Princess is found on the impacted and cancelled cruise page as well as on their Twitter and Facebook accounts. With the insurance, no, I don't expect it to be refunded since I used it to cancel. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Princess is always telling us to book early for the best prices. Thanks very much for the instruction on how to check my Princess account for the FCC. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. Our FCCs must be booked and sailed by December 31, 2022. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. Additionally, all remaining sailings in . Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. I certainly never noticed any updates. Many tested positive and were put in quarantine cabins for the remainder of the cruise. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Also, we feel lucky to have had our FCC back in our account after 5 days, but neither of our other friends who canceled the same day have seen theirs yet. A: You will be eligible to file a claim for a cash refund if you, your traveling companion or a member of your immediate family is diagnosed and treated for COVID-19, whichcauses you to cancel your cruise. The second option is a full refund of the cruise fare paid, but this must be requested using an online form by July 15, 2022, or guests will automatically get the FCC option. Until I see it at Princess.com it's unconfirmed. I canceled my 28Feb2022 cruise 62 days prior. Note: Effective with new bookings made on or after January 1, 2022. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. ALL RIGHTS RESERVED. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. The line did not go into further detail. Guests may request a refund of the cash value (the refund amount forfeited by the guest in exchange for the Refundable FCC) of any unused Refundable FCC at any time. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. CRUISE HIVE LTD 2008-2023. And how long is that Princess future cruise credit valid? Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. 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Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. For. One major reason I bought Princess' insurance for this trip was the CFAR reason provision, which I snipped and included here. Log in to My Princess to view your Future Cruise Credits and Deposits. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. Type text, add images, blackout confidential details, add comments, highlights and more. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. Sorry, my bad, I meant Grand and not Crown. I am very confused by Princess' decision. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. CC Help Jenn Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand All I want is for it to be moved 5 days until 1/5/23. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Usual three options including getting our money back, schedule another cruise or take an FCC and wait. By "Over the past year we have operated hundreds of cruises thanks to the . With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. 75% of full fare. Cancellation fees will be deducted from any used FCCs prior to being returned to the guests My Princess Account (if applicable). July 8, 2013. You receive your refund as a future cruise credit or you. If an FCC has been applied as a form of payment, Princess will first deduct any imposed cancellation fee from such FCC before assessing cancellation fees on other forms of payment. I thought the NZ part of the cruise would be the biggest question mark? With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. "Cancel for any reason" coverage allows policyholders to file claims to recoup additional costs if the cruise line, airline or hotel is unable to refund the full booking amount. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023.

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