activebuilding resident portal
Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. Proven to outperform the market 2-5% in every market cycle. Your Information is secure and will be kept confidential. We will look into this further. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. ActiveBuilding puts everything in your community at your fingertips. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Resources, LeaseLabs You will see an updated app icon, new colors, and a cleaner login screen. Unfortunately, the app is still extremely frustrating to use. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. I only open the app the pay rent, and its always something I approach with trepidation. Community Connection & Engagement It gives everyone a way to engage as a community. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. They can even set up reoccurring payments or split the cost with roommates! Update: This type of review with specific examples is extremely helpful to us. If you try to view pictures on a post, the window just crashes. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Get Started Now Terms of Use Privacy Policy Infrequent/Mild Medical/Treatment Information. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Get Started Now Terms of Use Privacy Policy I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. Renter Background, Creditor Screening Issues, COVID-19 Enter your email. Get Started Now Terms of Use Privacy Policy Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. If I had an alternative way to do so, this app would exit my phone immediately. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. Fairfield Properties online rent pay portal allows residents to pay rent online. Log in Terms of Use Privacy Policy granularity and accuracy. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. (303) 421-6900. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. It also makes moving in easy. New Resident? Still, its pretty annoying that something viral to my life works so poorly. Enter your email. 78% of residents prefer to pay online. Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. But as soon as I went to another page it was lost, and unretrievable. Copyright 2023 Apple Inc. All rights reserved. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Easily access the industrys most accurate and reliable rent and occupancy data. Welcome To The Fairfield Properties Resident Portal. Log in. RealPage Market Analytics delivers true performance data no one else has. Not a huge deal, but even apps loading much more data start up faster. Active Building. Your Information is secure and will be kept confidential. Daily, transaction-based visibility into your portfolio and your competitive market. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Daily, transaction-based visibility into your portfolio and your competitive market. granularity and accuracy. Ill have to try again later. Package delivery is the secondamenity residents are interested in after fitness centers. Contact your community management if you have questions.) RealPage Market Analytics delivers true performance data no one else has. Easily access the industrys most accurate and reliable rent and occupancy data. Have an immediate question about our products or services? This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. (919) 861-8342 Login Use your ActiveBuilding login information Enter your email Log in New Resident? Had to do a lot of changes so the app would accept the input(s). This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. 403 West. 403 Wolf Creek Cir, Raleigh, NC 27606. I hope they change it soon. Easily access the industrys most accurate and reliable rent and occupancy data. Log in. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! I really hate this app. Notice message Please check your email to reset your password.. Email: Password: Login. Developer responded to review, appreciate the dedication to their user base. It's also likely to take a few tries to get in. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Use your ActiveBuilding login information. Log in. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. granularity and accuracy. ActiveBuilding puts everything in your community at your fingertips. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Renter Background, Creditor Screening Issues, COVID-19 Daily, transaction-based visibility into your portfolio and your competitive market. Data privacy and security practices may vary based on your use, region, and age. Community Rewards is really that.. Pinpoint drivers of submarket momentum and individual asset forecasts with greater On my smartphone I was offered a coupon to allow payments at participating stores. Login Use your ActiveBuilding login information Enter your email Log in New Resident? At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Proven to outperform the market 2-5% in every market cycle. Get Started Now Terms of Use Privacy Policy For more information, see the developers privacy policy. 6969 W 90th Ave, Westminster, CO 80021. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. The developer provided this information and may update it over time. This one makes me want to go back to writing checks. Renter Background, Creditor Screening Issues, COVID-19 Sometimes this wont work at all. RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Login Use your ActiveBuilding login information Enter your email Log in New Resident? The experience is shaky at best from the moment that you open it until you tune you minimize or close it. It is so slow, and they changed where the contact info is for emergency maintenance. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. It was snappy, responsive, and logging in took less than a few seconds. ActiveBuilding puts everything in your community at your fingertips. Can't get it on this laptop either. I've noticed some improvements being made recently which is great. The interface reminds me of first generation mobile websites. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Get Started Now Terms of Use Privacy Policy Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Absolutely awful to use. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. Use your ActiveBuilding login information. There is no immediate change to either staff or resident day-to-day use. It's clunky. Login. Thank you! LearnMore. Get Started Now Terms of Use Privacy Policy The issue is resolved and we are proactively working to prevent it in the future. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Check out our quick video of how to set up your account here! We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! Griffis Westminster Center. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Apps should promote digital options and self-service. Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Login. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! Get Started Now Terms of Use Privacy Policy Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Safety starts with understanding how developers collect and share your data. We were very excited to talk about the new ActiveBuilding at RealWorld.. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Maximize your asset value by optimizing rents while consistently reducing vacancies. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. If you open a forum post and then back out, you're starting from the top again. Half the time the app won't render and I have to restart it. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Your team definitely has their priorities straight. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Get Started Now Terms of Use Privacy Policy Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). RealPage Market Analytics delivers true performance data no one else has. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. It doesn't really make things any easier for me at all. And the convenience doesnt stop there. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Upon opening the app, I have to wait 30 seconds just to reach the main menu. (Some features may not be available at your property. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. For example: today is the first so I need to pay rent. Maximize your asset value by optimizing rents while consistently reducing vacancies. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Have an immediate question about our products or services? Thank you!Original Response: Thank you for your feedback. Active Building: How To Set Up Your Account Eagle Point 11 subscribers Subscribe 3.1K views 4 years ago Just moved in? Get Started Now Terms of Use Privacy Policy You pretty much have to use it if your landlord decides to. Resources, ActiveBuilding Resident Portal for Multifamily Properties. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. The app was working fine before the unnecessary visual refresh. This app is notorious for forcing me to log in every time I need it. Proven to outperform the market 2-5% in every market cycle. App responsiveness is very important to us because we know how frustrating it is to you to use. Use your ActiveBuilding login information. We experienced unexpected slowness in the application during this time. It gives everyone a way to engage as a community. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? Get Started Now Terms of Use Privacy Policy Maximize your asset value by optimizing rents while consistently reducing vacancies. Enter your email. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. The only reason that I keep it at this point is to pay rent. We want to make it dynamic and guide users to the information and services they need.. Fantastic. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. It never remembers me or attempts a biometric login. This app may share these data types with third parties, Personal info, Financial info and 5 others. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Original review below:iPhone 13 pro. Everyone is right, this is not intuitive and a pain in the neck. ActiveBuilding puts everything in your community at your fingertips. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and.