prodigy sales customer service

These advertisements are first-party and contextual: that is, advertisements are only for Prodigys Services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Prodigy game or on similar factors that apply to all Student Users. Company will not, under any circumstances, be liable in any way for any Prodigy Content, including, but not limited to, any errors or omissions in any Prodigy Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Prodigy Content posted, emailed, accessed, transmitted, or otherwise made available via the Services. In fact, Harvard Business Review research found that customers with an emotional connection to a brand were twice as likely to be loyal customers than just customers who were satisfied with the product and service they'd received. If the Student User is not linked to another Parent or Teacher, we will remove from the Students account all personally identifiable information, as defined under the Family Educational Rights and Privacy Act (FERPA). First, it visualizes a real Zappos support interaction for the customer. That is also a straight number. Both charges were $9.95. We share User information with third parties as follows: As described above, we also use third-party advertising providers to collect information about Parent Users and Teacher Users who visit areas of the Services that are not direct to Student Users to deliver, tailor, and measure the effectiveness of advertising to Parents and Teachers. Learn More. You can have a career that gives the flexibility and independence to achieve your goals, while having the security of a large company that provides supplemental insurance . Welcome to Prodigy Correctional Services THE INDUSTRY'S FIRST SOLE SOURCE VENDOR FOR INMATE TELEPHONES COMMISSARY SECURE VIDEO COMMUNICATION Prodigy Services Phones, Video and Messaging Phones, Video and Messaging Phones, Video and Messaging Setup accounts or deposit money for communications deposit for communication Commissary Salary information comes from 75 data points collected directly from employees . Customer service should share customer stories. x colorado public utilities commission notice. It looks for ways to remove roadblocks before customers encounter them. DO NOT CALL 630-269-9780 - THIS IS NOT A PRODIGY PHONE NUMBER. If you and Prodigy do not reach an agreed-upon resolution within 30 days of the meet and confer, you and Prodigy agree that the Dispute will be resolved solely by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association (AAA). This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. There's no number to call, I would like to speak to someone directly, I would like a refund for the 2 years. Where the fee is for something other than a subscription, we will notify you in advance of any rate changes.. This regular feedback is key to ensuring that sales and customer service teams are working toward the same goal, and that salespeople aren't closing bad-fit customers that end up churning a few months later. Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals. In that case, Prodigy may also obtain the name of the Students Teacher, school, and/or school district. test below To monitor, maintain, analyze and improve the functionality of the Services. Prodigy does not control these Third-Parties or their services and therefore when you access or use their services, you do so at your own risk and agree without limitation that Prodigy is not responsible for such Third-Party services. If some or all our assets are acquired or otherwise transferred or licensed, including in bankruptcy, Prodigy shall take reasonable steps to subject such acquirer to the same commitments stated under this Privacy Policy.. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. I SENT THIS TO THEM TO CANCEL MY MEMBERSHIP AND THEY POSTED MY PHONE NUMBER TO THIS WEBSITE. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. your assets for marketing use. To communicate with Parents and Teachers regarding your account, including providing information about changes to the Terms of Use, updates regarding our services, security alerts, communication about your linked Students progress or account, or responses to customer support questions. They can see how existing customers engage with the business and what their experiences are like. Email us Call us 888.597.5065 Download Member Portal app Sales Inquiries If you are an employer looking to offer the Progyny benefit for your company and employees, start here. This information could include, but is not limited to, data on which activities a Student completes, the number of questions answered correctly or incorrectly, where the Student is in the curriculum, and time taken to answer questions. You and Prodigy agree that the agreement to arbitrate shall survive termination of this Agreement, and the termination of any membership or account you may have Prodigy. Notwithstanding the foregoing, (i) your computer or browser may temporarily store or cache copies of materials being accessed and viewed, (ii) in the event social media platforms are linked to certain content on the Services, you may take such actions as our Services and such third-party social platforms permit, and (iii) for downloadable applications only, one copy may be downloaded with any proprietary notices intact, for personal, non-commercial use, pursuant to the terms of this Agreement.. In our commitment to protect the privacy of children, Prodigy has been certified by iKeepSafe, an FTC-approved COPPA Safe Harbor program. Requirements : Stellar customer service skills. If you choose to provide Feedback, you hereby assign to Prodigy all rights, titles and interests in any Feedback, and waive your moral rights therein. I then contacted my credit card company. Contact Prodigy Diabetes Care for more information. Apparently AT&T took over prodigy. (Note: I access the internet via Comcast, so I don't really need AT&T internet.). 7, Mon-Fri from 9AM - 5PM EST. Regardless I did contact them and ask them to call me if they needed further info and they did not. Please contact me Joanna Johnstone at 630-269-9780. Help Your Child Who's Struggling with Math, Parent Users or Parents (including parents and guardians of Student Users)., Student Users or Students (a child and/or student who uses the Services)., Teacher Users or Teachers (a teacher, administrator, or other school official that opens a Teacher account to use the Services, including those with the ability to add Student User accounts). For all purposes of this Agreement, the parties consent to the exclusive jurisdiction and venue in the courts of Ontario. You hereby release Company from all claims, damages, losses or liabilities related to your use of the Services or the Prodigy Content.. We collect information about Student Users when the Student creates an account directly with us or when the Student User account is created by a Parent or Teacher. Information collected from our Student Users is never disclosed for third-party advertising or any kind of behaviorally-targeted advertising. This creates long-term customer satisfaction and generates word-of-mouth referrals for potential leads. Mail" . This helps your team capitalize on a potential sale while still maintaining a customer-first approach. I have a decade-old prodigy.net email account that was eventually adopted by AT&T and Yahoo!. C. Injunctive Relief. Prodigi offers service in 4 zip codes nationwide. No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind the Company in any respect whatsoever. Even people who have no history of seizures or epilepsy may have an undiagnosed condition that can cause these photosensitive epileptic seizures while playing video games.You and your Students should immediately stop playing and consult a doctor if you or they experience any symptoms such as lightheadedness, altered vision, eye or face twitching, jerking or shaking of arms or legs, disorientation, confusion, or momentary loss of awareness.Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects. This is really stressful. If we do update this Agreement, we will notify Users at least thirty (30) days before the update comes into effect. Parent Users or Parents (including parents and guardians of Student Users). can show key statistics about your internet connection. It's easier and more affordable than ever to start a new business, a variety of different subscription and payment options make it easier to start using or switch to using new products, and with a vast audience of social media followers available at their fingertips, your customers have power and control over what the internet thinks about your brand -- good or bad. I understand that consent is not a condition of purchase. WITH ARBITRATION, THERE IS NO JUDGE OR JURY; THE ARBITRATION PROCEEDINGS AND ARBITRATION ARE SUBJECT TO CERTAIN CONFIDENTIALITY RULES; AND JUDICIAL REVIEW OF THE ARBITRATION OUTCOME IS LIMITED. can you please cancel my membership and refund me? I hope this info helps you or anyone else who is trying to find out about prodigy.net accounts. Any survey, inquiries or request for Feedback is optional and will not prevent access to or impede the Services. (It's an ancient dial-up service!!!) United States. Description. To learn more about interest-based advertising and how you can opt-out or limit some online advertising and tracking, you may wish to review the following tools and options: You can opt out of receiving commercial or promotional emails from Prodigy by following the unsubscribe instructions indicated in the email, manage your communication preferences or by contacting customer service. You can contact us at 1-800-243-2636 to activate your meter warranty or ask questions regarding your meter or other topics which you may need assistance. Prodigy Learning is a multi-award winning global EdTech business, providing digital skills certifications and learning solutions for Microsoft and other technologies. For example, when Parents or Teachers visit third-party websites and applications, our third-party providers may deliver Prodigy ads based on visits to areas of the Services that are not directed to Students.. NOTE: Prodigy does NOT directly store credit card information such information is stored by our third-party payment providers,such as. We retain your personal information for as long as we have a relationship with you, although we retain the right to delete User accounts after a period of inactivity. Prodigy cannot guarantee the authenticity of data which Users may provide about themselves. Where a Service has a fee, you must use either a credit card or other acceptable or approved payment method (such as through a third-party app store, when you purchase a Service through our app) to activate and maintain that Service. BroadbandNow Internet Service Provider Awards 2020. Prodigy communication preferences can be managed through our preference center, available through a link in the footer of our commercial or promotional emails, through which users can specify which types of communications they would like to receive. The arbitration will be heard and determined by a single neutral arbitrator who is a lawyer or retired judge, who will administer the proceedings in accordance with the AAAs Consumer Arbitration Rules. As HubSpot Service Hub General Manager Michael Redbord puts it in Inbound Organization, "The goal is to align the promise of value, made during the earlier stages of the buyer's journey, with the achievement of success by the buyer once the customer success journey begins. Log In Welcome back! You will not use the Services for any unlawful purpose or that is not in accordance with this Agreement. That doesn't mean the customer service rep or customer success manager (CSM) won't still be the point person in charge of solving customer problems and helping guide them toward using your product or service most effectively to achieve their goals. You will not impersonate a Company employee, or any other person, or falsely state or otherwise misrepresent your affiliation with any person or entity. By accepting our use of cookies, your data will be aggregated with all other user data. This clause does not apply to consumers residing in Quebec: TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY OR ITS AFFILIATES, SUPPLIERS, OR BUSINESS PARTNERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE WITH RESPECT TO THE SERVICES OR THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (I) FOR ANY AMOUNT IN THE AGGREGATE IN EXCESS OF THE GREATER OF $100 OR THE FEES PAID BY YOU TO COMPANY HEREUNDER DURING THE 12-MONTH PERIOD PRECEDING THE APPLICABLE CLAIM; (II) FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER; (III) FOR DATA LOSS OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR (IV) FOR ANY MATTER BEYOND COMPANYS REASONABLE CONTROL. How is the interest rate and admin fee calculated? You and Prodigy agree that any dispute, controversy, or claim under any legal theory, including but not limited to any federal or state statutory claims, common law claims, including those based in tort, fraud, misrepresentation, or contract, arising out of or relating in any way to the Services or these Terms or the breach, termination, enforcement, interpretation, formation, or the validity thereof, and the issue of arbitrability (collectively, the Dispute), you and Prodigy agree to the following resolution process. Also you have to link your parents account or something to get a FOX BUDDY? These are a handful of the plans we found for Prodigi. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Other safeguards include but are not limited to data encryption, firewalls, multi-factor authentication for our personnel with access to your information, and physical-access controls. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Game or other areas of the Services directed to Students. All such additional terms posted or provided to you during your use of the Services are hereby incorporated by reference into and form a part of this Agreement. Prodigy and its service providers maintain strict administrative, technical, and physical measures designed to safeguard the information we process. Dalton, GA, 30721. Small Claims Matters Are Excluded. The lady told me that they lowered the price to keep only the email address to the $7.95. 1/28/13 dialed 866-435-3264 and got rep that knew about @prodigy.net email accounts - After 20+yrs Shocking! (Service contract involving sequential performance for instruction, training or assistance). We collect information from Users when they send it to us. For all accounts, you will continue to have access to your account for the period of time that has already been prepaid. . G. Survival of Arbitration Agreement. Customer service reps can help identify key moments in the customer lifecycle to offer an upsell, or point out behaviors or actions customer are taking that suggest they're ready to invest more resources in a solution better-suited to their needs. The reason I maintained the dial-up service is that I thought I needed it in order to access my prodigy.net emails. This arbitration agreement will not apply to any legal action taken by either party to seek an injunction or other equitable relief to prevent the actual or threatened infringement, misappropriation, or violation of a partys copyrights, trademarks, trade secrets, patents, or other intellectual property rights. Apparent SUCCESS with canceling ATT dialup while keeping FREE @prodigy.net email address with SMS service. You can protect against unauthorized account access by selecting and protecting passwords appropriately, including using unique, multi-character passwords, ensuring devices are only accessed by those authorized to use them and taking care to sign out of online accounts (not just Prodigy, but all online accounts) after you or your Student Users are finished using them. We use the Parent and Teacher information we collect for the following purposes: We use the Student User information we collect for the following purposes: While advertisements are delivered by Prodigy to Students through the Game, these advertisements are first-party and contextual: that is, advertisements are only for Prodigys services, and the same advertisement is delivered to similarly-situated Students based on their progress in the Game or on similar factors that apply to all Student Users. Subscriptions remain valid until canceled or terminated, in accordance with this Agreement, and therefore are not subject to renewal per se. Unless otherwise expressly stated in the policies applicable to a Service, any fees paid for Services are non-refundable, to the fullest extent permitted by law. Without limiting the foregoing, you will not transmit or post any content anywhere on the Services, including any User Content (as defined below), that violates child welfare laws, pornography laws, or sexual exploitation laws. Company shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Companys reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation. Models and delivers a distinctive and delightful customer experience.Registers sales on assignedSee this and similar jobs on LinkedIn. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. This business has 0 reviews. Personal information can be accessed and changed by contacting our customer support. Click on the Cancel Membership option. The types of information we collect varies depending on the type of User who engages the Services, including: A Student User account can be linked to one or more Parent Users or Teacher Users in order to facilitate a continuous learning journey for that Student User both in and outside of the classroom. In this blog post, we'll review the ways sales and customer service teams need to align -- and which team is responsible for which part of that alignment. Prodigy does not ask for or require children to provide personal information beyond that which is reasonably necessary to support the operation of Prodigys Services. The inclusion of Third-Party services does not imply affiliation or endorsement of such services by Prodigy. resetting your router or call Prodigi customer service for additional assistance. You need to upgrade now." Is there something that can be done to help him proceed in the game? The average Prodigy salary ranges from approximately $36,667 per year for Inspector to $138,593 per year for Account Director. When writing your review, please support your rating with specific, detailed reasoning. Without limiting the foregoing, Parent Users and Teacher Users who create or are linked to accounts for minor children are responsible for the acts and activities of those children in connection with the use of the Services, and that this Agreement and Prodigys Privacy Policy will apply to those minor childrens use of the Services. and can you open the ice tower?i also want epics and the trailmasters gear.pleaseeeeeeeeeee. (Buddies,Armor,Evolving Pets,Morph Marbles,Furniture for your house,More spins on the wheels,Bigger houses,Boosts for mini games,Buying pets from Dino dig and so much more!) If you have questions or concerns regarding the way in which your personal information has been used, please contact us at privacy@prodigygame.com, sending a ticket in to our customer support team, or by mail at 226 Wyecroft Rd., Oakville, ON, L6K 3X7 or call us at 1 866 585 4655., Help Your Child Who's Struggling with Math, 5. 1001 SW F Ave. Lawton, OK 73501 (866) 700-4545 . When working together, sales and customer service teams create a more comfortable, user-friendly buying experience. Users acknowledge the Company reserves the right but is not obligated to pre-screen, filter, edit, remove, refuse to accept, post, display, or transmit any User Content through or on the Services in whole or in part any time for any or no reason without notice and without liability of any kind.. HOWEVER, supposedly if you just want access to the emails, you set up a Yahoo account and thenhave itmerged to the Yahoo account. I have been trying to contact someone about this and wanting confirmation of the cancelled subscription for months! You will not be charged more than the amount of the fees for the Service(s) you have purchased.. I let the year membership continue but when they billed me for another year I emailed them that it had not been used in months and wanted to cancel. Your use of the Services also may be subject to additional terms, conditions, policies, rules or guidelines applicable to the Services or certain features of the Services that we post or provide to you. 22115 Canyonwood Park Ln. These IT certifications. Contents: Plans & Pricing. Should your credit card or payment method be denied, we reserve the right to recharge the credit card or payment method for any outstanding amounts. Sales teams use testimonials like these to improve your brand's credibility and advertise the effectiveness of your customer service team. We will charge your credit card (or the other method of payment initially used by you) each year, month or other applicable period (depending on the payment term that you selected) for the then-current applicable price. Wonderful service, prompt, efficient, and accurate. To allow Parents and Teachers to register for and use the Services, such as when you securely log into your portal, to send a communication about a Students progress or account, or provide feedback to us. If you need guidance on schools, visas or funding - and you're curious to learn about life as an international student - we have a line-up of webinars to help! When you have great customer service, customer interactions are often very memorable. I will not pay any charges from Prodigy Games. Each spell battle earns you gold that you are meant to buy things with in the game, but you can only buy certain things without a membership. B. If you are a resident of the EEA, UK, or Switzerland, the following information applies with respect to personal information (or personal data) collected through your use of our Services. If you are represented by counsel, your counsel may participate in the conference, but you shall also fully participate in the conference. Name Email Address Account PIN Subject Message Contact UsTerms and Conditions 2022 Copyright by Prodigy Solutions Inc. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Your company is in violation of my consumer rights and if you don't stop charging me I will report you. Once you've decided on the car you want, the Prodigy platform gives the sales person "penny perfect" payment options to present based on the customer's credit, current OEM promotions and . My card had expired and I needed to update that. Download and upload throughput are the primary indicators of Internet performance. If you encountered any resistance over the course of the sales process that you think could impact the future relationship between a customer and your counterpart on the customer service team, let the customer service rep know as soon as possible so there aren't any future surprises. For all other Users residing in Canada: This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario without regard to the conflict of laws provisions thereof. You will not use the Services to violate a persons right to privacy or otherwise collect, use, or disclose data, including personal information, about other users without their consent or for unlawful purposes. to Link doesnt work websites suggests? Have spent over 4 hours on phone with no resolve. To return your product, you should mail your product to: Prodigy Disc. Any dispute arising from or relating to the subject matter or this Agreement shall be finally settled by arbitration in Toronto, Ontario, using the English language in accordance with the Arbitration Act of Ontario. 224 likes. 100 Mbps, Download speeds up to: The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). (I do wish it did more to explain how they came up with the correct answers.) You represent and warrant you have read and agree to be bound by all applicable policies, in addition to your obligations under this Agreement. Use the zip search and check with Prodigi directly to verify availability. Business Profile for Prodigy sales.com. If this continues to happen, please contact us. *Accuracy not guaranteed. The information we obtain from third-party services depends on your account/privacy settings with those third parties and the third parties privacy policies. To process payments. I just received a message telling me "Your Classic version of prodigy Yahoo! Teacher and Parent Users have the right to access, correct or delete their personal information which is collected and used by Prodigy. (903) 641-8377. But if the salesperson has concerns that a customer might back out of the deal, or that pricing changes might be a huge roadblock that will risk the customer churning, the sooner the customer service rep is made aware, the sooner they can address misaligned expectations to salvage the relationship. Now they say to wait 48 hours. You've been recognized in our annual awards Hours on phone with AT&T customer service, they tell me to wait 24 hours and they would call me back, no one called. The number for talking to the Prodigy billing folks is 1-866-722-3425. Do you want internet service for your home or business? Reviews. If mailed, the Opt-Out Notice must be postmarked no later than 30 days following the date you first agree to this Agreement. Notwithstanding the substantive law applicable to any arbitration, any arbitration conducted pursuant to this Agreement shall be governed by the Federal Arbitration Act and the Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Be safe from hackers and unwanted bills. ? Another time I went to the copper coin island sort thing, I went on one of the pads that toke you to the epics and I saw epics I never saw before that I wanted! Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. Prodigy Finance Servicing, LLC is incorporated in the state of Delaware, USA, is an affiliate of Prodigy Finance Limited and conducts the business of servicing of loans for residents of certain US states. The party initiating the claim must give notice to the other party in writing of their intent to initiate an informal dispute resolution conference, which shall occur within 30 days after the other party receives such notice, unless an extension is mutually agreed upon by the parties. Oops! , We currently offer accounts to the following types of individuals or organizations that use the Services (each a User, and collectively Users):. Sales teams help customers find products and services and customer service ensures their interactions with the business remain positive over time. Get started today. I was charged $74.95 and Im not sure why. More information on each type of account can be found in our Terms of Use. When you access the Services through third-party platforms, you are authorizing us to collect, store, and use such information and content in accordance with this Privacy Policy. After every challenge the child completes there is a reminder to purchase a membership. If they could dial back the consumerism and the constant pressure - on Children - to get a membership this would be an excellent game. And it just keeps charging me. Prodigy does not use personal information collected from Students to individually target this advertising, and does not allow third-party targeted advertising providers to place cookies on or collect information from the Prodigy game or other areas of the Services directed to Students. To help resolve any Disputes promptly, you and Prodigy agree that any notice of intent to initiate an informal dispute resolution conference, or any small claims or injunctive relief complaint permitted under this Agreement must be filed, within one year after the events giving rise to the Dispute arise; otherwise, the Dispute is waived. Cookies and these other technologies placed within the Prodigy Game or within other areas of the Services directed to Students will be used only in support of the Services internal operations, like providing access to the Games and their features, individualizing content, and improving and optimizing the Services.

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