youview box after leaving bt
NORMA12. Software reset, factory reset and internet reset all failed to work. In the end after speaking the with the second CS agent I decided on balance to keep the anytime call package but Im still shocked that a CS agent could mislead a customer so badly. Easy fix but you have to plug HDD into a pc to change to MBR before you put in youview box. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Thanks again, youve saved me a lot of money having to buy a new (different brand) box <3. You might need to attach some stick-on rubber feet to the side of the box that it rests on to stop any vibration/noise reaching the supporting furniture/surface. They told me something very similar last week when I cancelled. The box light will turn blue, Press the button on the top of the box. Great guide, finally figured my 4k drive was kaput, then saw this guide. Great article and guide! Exactly, but even ex-BT TV customers were led to expect that it would operate as a standard Youview box on cancellation. I was dismayed that my box developed an HD issue, and even more so when I discovered you cant buy new boxes anymore. Channel Nakoni Alamat Ng Pilipinas, If you are bothered about BT hobbling your box, an idea I think is ludicrous, don't connect it to your router. Everything else will continue to work perfectly. hi will a buffalo hd-pvu2 500 gig work in it. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. nearly bought a new youview box, but found this site after a google search. var logHuman = function() { A few black screens as it reboots, but if you are patient it gets there. Any Ideas? You can also access Netflix, Now TV, and other quality content from it. Then came across your site. All rights reserved. It looks like you're new here. The connections are the same so any of the brands are interchangeable. Excellent instructions. I took he HD out and tried to connect it to my Laptop with a SATA to USB cable. Within three seconds press and hold the power button on the front of the box and hold both buttons. Easy to follow and pretty straightforward to carr out which was great. This guide covers the 500Gb models made by Humax for BT and Plusnet. Thanks for the quick response and here are some related questions.. By continuing to browse, you are agreeing to our use of cookies. (document.getElementsByTagName('head')[0]||document.getElementsByTagName('body')[0]).appendChild(wfscr); BT VISION+ PACE DiT7431/05_2B Digital Freeview Box Receiver 160GB HDD Recorder - $26.61. Dream Mat Mousse Quelle Teinte Choisir, In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. wfscr.src = url + '&r=' + Math.random(); Really helpful & informative, well written. It seems unlikely. Thanks, You might also be able to upgrade your 500Gb box to a 1Tb hard drive or higher and although this has not been tested by us, our readers have reported success. Once you complete your initial 12 month contract your box is 100% yours to keep. As I said above I unplugged the Internet from it for that day but that's probably not required. Just replaced youview box hard drive following your easy to follow instructions. My box hadnt failed completely but was malfunctioning, unable to play back or use the apps, and I guessed it was a corrupt hard drive. Press and keep holding the down arrow button on top of the box for 5 seconds until Enter Maintenance Mode Y/N appears on the TV screen. If you do not press the power button within 5 seconds the box will boot up normally, Turn the power on using the switch found on the back of yourbox, Press the button on the front of the box, Very quickly press and hold both the channel +/- buttons together for 10-15 seconds, After displaying the start screen, the box should enter maintenance mode, Press and hold both the channel +/- buttons on the front of the box, Press the button on the front of the box once while still holding both the channel +/- buttons together for 10-15 seconds, Press and hold the down button on the top of the box, Turn the power on using the switch found on the back of yourbox. The drives listed above are all 2.5 drives so they are the correct physical size. After a trouble-free 18 months, we turned on to find it had gone into maintenance mode screen. I've just came off the phone from BT Customer Services and they told me the box wouldn't function at all if I left BT. document.removeEventListener(evt, handler, false); Apologies if someone has already asked this info. If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Gripper, Very helpful instructions thanks so much! Welcome to the Digital Spy forums. Im not overly fussed about the longevity more about booting and navigating menus. This site uses cookies. Or maybe not. Get in touch. Should work as a normal Freeview+ pvr. /* ]]> */ You might see some of the connections for the HDMI socket on the bottom of the PCB but some might be under the socket itself so are not visible for inspection. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. YouView Box Hard Drive Replacement. Up and running now Thanks I couldnt figure out why I couldnt slide the drive out after removing the screws and had to use a little more force than I was comfortable with. Brilliant guide many thanks for publishing. I'd plug the box back in. and that I would need to return the YouView box to BT (almost certainly wrong!). If in a Freeview Light area, it will still get most of the major channels, but not all. . First off, disconnect all cables from your YouView box and using a cross-head (Philips) screwdriver remove the screw on the back panel above the SCART socket. Put the bottom back on the box loosely and turn the box upright again. Just to add my thanks for the superbly clear instructions ! The box can connect to your aerial for free digital channels, your broadband for IP TV and other subscription-based programs. Hi thanks for help after a few false starts I am up and running. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. Box keeps going into standby. Hi, People have best results with a brand new drive but if they buy a refurbished one they might have to use a computer to delete all the partitions from the drive. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. However, when using the SMART standby option, I noticed the disk span up and back down again about once per minute, which was quite loud. If you're able to, make a note of all your preferred settings and scheduled recordingsas you will lose them once you've completed a Maintenance Mode reset. Following the removal of the HDD I did open up the HDD and could see the arm was stuck. It now appears to be working fine. As I said above I unplugged the Internet from it for that day but that's probably not required. The constant writing to disk by the Youview box, even when not recording a programme, will quickly wear out an SSD and it will fail. .wocommerce button.button:hover, .woocommerce input.button:hover, .woocommerce #respond input#submit.alt:hover, .woocommerce a.button.alt:hover, body.custom-background { background: none !important; } #content { background-color: #EAEAEA; } Resetting both your box and your router is likely going to be the easiest and quickest solution to this problem. There is no point even trying. Visit our full contacts page here Thanks again. Visit our full contacts page here Toshibas 1Tb drive is model number MQ01ABD100V. Retrieved box from the bin, opened up and checked harddrive model number, ordered new one on eBay for 33.50 delivered, followed instructions to the letter. BT Vision+ Pace DiT7431/052B Box. Box now perfect. The two medium length screws hold the PCB to the base. On further investigation the hard disk heads had stuck. A moderator in the BT Forum has confirmed that the box will still work after cancelling. for (var i = 0; i < evts.length; i++) { This I think was preventing the box seeing it and formatting it. Press and hold the reset button on the right-hand side of the box. However, as its not an AV spec drive it might be noisier, hotter and fail prematurely due to the continuous recording nature of the Youview boxes. We have manydifferent YouView boxes, because they are all slightly different, we have different instructions for them. During the day it will be in a state of instant-on standby so you should never have to wait for it to boot up. Ionic Industries The Vision+ is an update to the 165960205623. A red light should appear on thefront, Press and hold the down navigation button on your remote for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. and that I would need to return the YouView box to BT (almost certainly wrong!). If you are using a used hard drive you will probably need to delete all the partitions from it first. OFCOM, maybe. })('//www.centreyasmine.com/?wordfence_lh=1&hid=566A0B49D8C2C1E910203927A76934D5'); United Kingdom. If you're not able to get into settings, you will be able to find the box model printed on the back or on a sticker on the bottom of the box. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. 11 and it clones hdds ssds and NVME ssds too. Does the YouView box work after leaving BT? If the Seagate drives are in short supply the Western Digital and Toshiba drives can be used instead. West Sussex However, good to hear that you got your neighbours up and running again with an internet reset. 3 July 2013, 12:08PM edited 19 March 2017, 10:46PM in Archived Posts. Once reassembled your box will need to be re-initialised by powering it up into maintenance mode. It's available as a tuner app for Sony's connected 4K Android TVs,. Much better than landfill. * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. So count me as completely and utterly confused! Release both buttons a few seconds after the BT logo appears on the TV screen. The new hard drive wont be damaged by installing it in the YouView box. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. Visit our full contacts page here My box got into the loading loop and beeps several times after switching it on. Thanks for the advice worked like a dream got a WD 500Gb WD5000LUCT on ebay for 29.95 inc del. Not tried the BT Vision option but I wouldn't expect that to work. I had a spare 640GB drive from a laptop with a broken screen. Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. Thanks to this site, I was able to buy a correct replacement disk (eBay) and now have a newly functioning box. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. The BT TV Box Pro connects to your broadband hub over wi-fi and now you can watch your favourite content without the need for an aerial. It comes with daily entertainment of BBC iPlayer, ITV Hub, All 4, and much more. 05-06-2019 Our set-up is quite simple. Try these steps and we'll check again: Check your cables Retune your channels Further help See all On Demand results Was this helpful? No problems just followed your instructions. Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Worked a treat for my youview box thanks , Hi It will just record Freeview off air but internet channels may not be available especially subscription ones, it may or may not be compatible with such services from another internet provider. Release the down button and press the power button to say yes. I'm now happy with the disagree icon, because its gone. It seems to be working fine now. document.attachEvent('on' + evt, handler); A YouView Box FAQ Some On Demand apps are only available in certain regions. So I just called BT customer services to cancel my BT TV package because Im out of contract and since I only have the BT TV service to watch football and since the football season is over there isnt any point in paying for it during the off season. The metal plate and the back panel are one piece so after removing the remaining screws on the back panel you should be able to remove the PCB from the plate. Announcements, Guides & Community Updates, Here's where you can . She also claimed, incredibly, that if I bought a Youview box off the shelf, BT would block access to iplayer etc. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. It looks like you're new here. Specifically the live pause and rewind and the catch-up services like BBC iPlayer and 4OD. img.emoji { Havent tried the option with removing recordings yet. Make sure when reconnecting the cable from the lid to the pcb that you get a loud click to show it has gone right in! The part number for the 500Gb drive is WD5000LUCT and the drives are still available brand new from eBay here. YouView is supposed to be a box you can use without a subscription. Watch Shop Bd, @media only screen and (max-width: 600px) { #masthead { margin-bottom: 381px; } } If your box is out of its 2 year guarantee you might be on your own unfortunately, unless you want to get into DIY solder reflow ovens! I have factory reset with saved recordings and still not fixed. Simon, on a BT or TT supplied YouView box (including second hand bought ones) both BT and TT are only responsible for their own services, which are only the live channels and Video on Demand features they provide. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. Remove the bottom of the box leaving the PCB resting inside the lid. How to leave Call us on 0800 783 1401 to leave BT. I was thinking of replacing the 500gb drive in my youview+ box with a 3tb western digital purple drive. This was great. What about all those who bought Retail Youview Boxes ? The only thing you will lose is the BT (Vision) TV app. http://community.bt.com/t5/YouView-fr. Am I being mislead by BT here to keep me paying? Unless the drive is an AV grade model it might not last as long as an AV grade drive. My husband . It's been a I have spoken to them already about something else. By continuing to browse, you are agreeing to our use of cookies. Once the lid was off, my suspicion that the hard disk was responsible was confirmed. Getting Ultra HD What content is available in Ultra HD? I tried to reformat it but it just comes back to the same menu , plus it keeps saying format failed if i try to format the disc and delete the recordings . Ignore the above. Followed your instructions and couldnt have been easier. After a few minutes of powering it on, does the Youview box work normally? And that's with anytime calls to non-premium numbers. Refit the lid loosely and turn the box over. My box has just died, took the hd out and reformated it in fat32 looks ok, put it back in and tried to do the factory reset, but it only shows maintanance mode, and then goes to loading up, no other messages, any ideas please. Ionic Industries 2023. YouView is now the OS behind the BT TV, TalkTalk and Plusnet set-top boxes. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Followed direction to eBay to get a Seagate 500gb New replacement hard drive , and was delivered next day (thanks to eBay ). Instead once you have removed the partitions your computer will not recognise the drive but you view will and success , removing the partitions and not formatting the hdd is the same as a brand new drive, once I found this out took less than 10 mins with the youview apart already. It's been confirmed by both BT and by YouView that these threats are entirely unfounded. Thanks again for these instructions, and good luck to anyone else fixing their YouView box . The aerial cable is securely connected to the Aerial In/Antenna In port. Select Done *Settings can be found via the cog in the top right corner of the Menu. Naturally he blames the box, saying it is faulty after retuning and testing. Announcements, Guides & Community Updates, Here's where you can find out more about returns. 8h42, on All the menus and features are exactly the same, but the most recent version of the box is smaller than this earlier version. n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; Its in their commercial interest not to advertise the consumers rights. My BT TV package was finally cancelled on 18th November and I can happily report that all of the PVR functions and catchup services still continue to work on the YouView box. } The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. "pluginVersion": "1.6.0" Channel Nakoni Alamat Ng Pilipinas, egregiously misleading and I suspect deliberately so, in order toobfuscate people rather than enlighten them. He apologised and said that the previous customer service agent hadnt changed anything on my account and he would cancel my BT TV package with immediate effect and that I would not need to return my YouView box.Ive now received an automated email, however, from BT explaining how to return my YouView box and that BT will be sending a pre-paid returns bag to me. The below will appear on the email currently with the title of "About the services you're stopping". Just replaced the drive in my YouView box using the above clear, concise instructions..!